When supporting parents now, it is important to have a thorough and compassionate understanding of their situation. They are probably scared. You may have a single parent who is also a health care worker. That parent is going to be terrified of making his/ her child sick and they are also worried about ensuring quality education for their child. You may have parents that are ready to embrace the challenge, and you may have parents that are feeling completely overwhelmed with everything.
There is no right or wrong way to approach this except for with grace and compassion.
Communicate, collaborate and provide support the best you are able. Infinitec has a series of parent education modules they may find helpful, and Families Together also has resources to support families.